FAQ

It depends on how they look. If they are discoloured and there are clear signs of growth (black or green), it is a good idea with Deep Cleaner A and B. These products will also remove oil from previously treatments.

Exterior Cleaner is not that effective, but in return, it is not that harsh a treatment of the wood.

For the deckings, we recommend WOCA Exterior Cleaner which can be washed away with the garden hose without damaging the lawn. 

No, not if you treat them with oil. The oil will always awake the glow and darken the wood.

But you can omit oiling them and then in return clean them more often with Exterior Cleaner. Then you will have nice silver-coloured furniture, which is not that dirt-repellent but then you compensate for that by cleaning them more often. 

No, Deep Cleaner A is basic and cleans completely. Deep Cleaner B is acid and neutralizes A, in other words it stops the process. When Deep Cleaner A has had the desired effect, you scrub Deep Cleaner B into the wood. If necessary, you can also let Deep Cleaner B soak into the wood as it also makes the wood lighter. Now, you must clean with plenty water. Nothing happens if you clean off Deep Cleaner A before you treat with B. 

Yes, the wood is now completely clean; micro-organisms and dirt for example have been removed. But now, the wood is very open and completely unprotected. The wood will look plain again very fast if you do not oil again. 

NMP is a shortening for N-Methylpyrrolidone, which is an organic solvent. EU has recommended that NMP is changed to class T, category 2 because it may harm an unborn child. NMP is absorbed through the skin when the lacquer is wet. Therefore, WoodCare Denmark has among other things decided to produce Wood Floor Lacquer according to EU requirements. 

If it is still sticky, you can dissolve it with white spirit and a green polish pad. Wet a cloth with white spirit and wipe it over the floor (only a small area at a time). Then you polish with green pad with the machine till the sticky oil is removed.

If it is a large area or even just a small area, for instance a table, you can start removing most of it with a scraper. Alternatively, you can let it dry completely (it takes a least one week) and then scratch it off (you can also start with the scraper). Now, you have to apply Maintenance Oil or Wood Floor Oil again. Remember to wipe off the excess oil after 15-20 minutes. 

First of all, there are differences in the solid matter. That is the mass that is left, when the solvent has evaporated. WOCA Wood Floor Oil and Master Oil contain approx. 60% solid matter while it is approx. 91% by the High Solid Master Oil.

Both Master Oil and High Solid Master Oil are especially developed for professionals but can also be used by private persons. You just have to be aware of the fact that it dries faster, so you need to polish and wipe faster.

The same goes for all 3 articles; that if you have over 15m2 to treat, we recommend using a polishing machine. 

What have I done wrong and what do I do?

It is most likely that too much has been used, the Lacquer Care must only be applied in a thin layer, like a kind of polish, consumption: 1 litre/60 m2.

Should the result not be satisfactory in first try, the floor can be washed with WOCA Wood Cleaner. Make the solution a bit stronger than normal (1:4-5). For instance, leave it on the floor for 5-10 minutes, rub with mop or cloth and wash with clean water. Now, it is ready for a new treatment.

It is a good idea to start wringing the cloth or mop in cold water, so it does not absorb all the Lacquer Care. Spread the care in a thin layer. Same procedure as if you wipe the floor with a wrong cloth. 

Gloss
The Lacquer Care with gloss is easier to apply/spread than the mat one, as it does not contain matting agents which can be difficult to spread evenly. When you only apply a very thin layer, you can easily use a Lacquer Care with gloss on a mat floor without it is getting glossy. 

It is individually. The soap treatment is by far the easiest to carry out. You have to wash the floor with a powerful soap solution now and then but it is not more difficult than to wash a floor. On the other hand, it is also the weakest of the 3 solutions as regards dirt repellent and spot cleaning. If you have a large family and perhaps a dog that run in and out of the house, it is not the best solution in the family room. 

Oil treatment is a bit more demanding. Do you have more than 15m2; we recommend that you rent a polishing machine for the sanding and polishing. On the other hand, the oil is also stronger as regards wearability, and it is more dirt repellent.

Both soap- and oil treated floors can be repaired without treating the whole floor. For instance, if you have a hallway with a lot of traffic, you can just give the area an extra layer of Maintenance Oil. Spots and marks are also repairable without sanding the whole floor.

If you want to be able to drop a glass of beetroots and leave it on the floor overnight and make sure you are able to clean it all up, you have to choose lacquer. Lacquer requires a completely clean floor and you have to treat the whole floor. It is almost impossible to repair marks or damages; you would have to treat the whole floor. 

Both are suited for oiled floors. They are both easy to use and both give the floor protection when you wash it. The Oil Refresher gives the floor a little bit of oil so that you can wait a while until next treatment with Maintenance Oil. Both products are available in natural and white. Some think that the Oil Refresher seems very thin compared to the Natural Soap, but the oil will penetrate into the floor and protect it.

If you have an oak wood floor and you want to keep the white/light look, we recommend our Natural Soap. It will give the lightest result, as the oil gives oak a natural glow.

If you oiled your floor recently, or you wash it several times a week, you must use the Natural Soap. If the floor is fully-saturated with oil, the oil emulsion cannot penetrate into the wood and will stay on the surface. This will appear as a greasy film and foot prints will be visible.

(they can easily be removed by washing one time with clean water or a soap solution).

Use WOCA Natural Soap natural or white for the regular cleaning and then for instance the Oil Refresher once a month. You can switch between natural and white depending on how white you want the floor to be. 

You wait; lye is not a lacquer but a chemical treatment of the wood. During the process, which takes approximately 6-8 weeks, discolorations may appear, both yellow, orange and even greenish. But it will disappear again by itself. At the same time, if you wash the floor regularly with WOCA Natural Soap white, you expedite the process. 

It was probably not newly sanded wood. Already after 3 weeks, the wood starts creating lignin which is what turns yellow. Lye does not lighten up yellowed wood but only matures the wood so it does not turn yellow so fast. If you apply lye to already yellowed woodwork, it will react with the lignin and turns to this ugly green colour. 

You can do that. But you have to make sure to clean CAREFULLY with Wood Cleaner and wash with clean water to make sure that the surface is no longer basic and with that damage the lacquer. 

WOCA Spot Remover is perfect for indoor use to remove spots.

If necessary, repeat the treatment till the spot is gone. Always remember to finish with WOCA Natural Soap, WOCA Maintenance Oil or WOCA Maintenance Paste. 

Yes, by some wood types as for instance oak, where you want it as light as possible. We recommend continuing with Natural Soap white, as the oil in the Oil Refresher will moisten the wood and therefore, the floor will appear darker when treated with oil..

No, the Oil Refresher partly consists of an oil emulsion, which in itself is milky. But during use, you cannot see it. It is true that it is difficult to see the difference between white and natural as long as it is in the container. 

No, Wood Cleaner has several purposes. Partly, it makes sure that the floor is clean and free from grease. Furthermore, it opens the grains of the wood so that it takes well and gives the floor the correct surface tension, so that lacquers or Lacquer Care will spread evenly. Moreover, it is nice to keep in the kitchen cupboard for the quick spot removing on wooden floors.

If you have problems with water stains on an oiled oak wood floor, you can also use the Wood Cleaner for the cleaning. It neutralizes tannin that is on top of the wood. By re-oiling, you might experience that the floor is much more water resistant now. (Please notice that this primarily concerns oak).  

On the front page, you find the section “find distributor”. By filling in your zip code, you can see which stores that sells our products.

Unfortunately, we are not able to sell directly from the homepage but we can refer to others that sell our products, For example: http://www.wocashop.de/

NMP is a shortening for N-Methylpyrrolidone, which is an organic solvent. EU has recommended that NMP is changed to class T, category 2 because it may harm an unborn child. NMP is absorbed through the skin when the lacquer is wet. Therefore, WoodCare Denmark has among other things decided to produce Wood Floor Lacquer according to EU requirements. 

You can do that. But you have to make sure to clean CAREFULLY with Wood Cleaner and wash with clean water to make sure that the surface is no longer basic and with that damage the lacquer. 

WOCA Spot Remover is perfect for indoor use to remove spots.

If necessary, repeat the treatment till the spot is gone. Always remember to finish with WOCA Natural Soap, WOCA Maintenance Oil or WOCA Maintenance Paste. 

If the ceilings are not installed already, it is not a problem. It is only because the Softwood Lye is a corrosive liquid. And liquids tend to drip down. So there is a risk of getting corrosive liquid on your arms and even worse; in the face and eyes and on the floors below. Therefore, we do not recommend using Softwood Lye on an already installed ceiling. Instead, Panel White, which is paint, is suitable for the lightening of yellowed wood, e.g. ceilings and wall panels.   

NMP is a shortening for N-Methylpyrrolidone, which is an organic solvent. EU has recommended that NMP is changed to class T, category 2 because it may harm an unborn child. NMP is absorbed through the skin when the lacquer is wet. Therefore, WoodCare Denmark has among other things decided to produce Wood Floor Lacquer according to EU requirements. 

If it is still sticky, you can dissolve it with white spirit and a green polish pad. Wet a cloth with white spirit and wipe it over the floor (only a small area at a time). Then you polish with green pad with the machine till the sticky oil is removed.

If it is a large area or even just a small area, for instance a table, you can start removing most of it with a scraper. Alternatively, you can let it dry completely (it takes a least one week) and then scratch it off (you can also start with the scraper). Now, you have to apply Maintenance Oil or Wood Floor Oil again, remember to wipe off the excess oil after 15-20 minutes.

All the used raw materials in the Worktop Oil are FDA approved in the state of saturation. 

All raw materials are harmless in the dried film and are only allergenic by direct contact and continuously use (for instance 8 hours a day for several years). If you use regular plastic/rubber gloves when you apply the oil, there is no risk at all.